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218 Views 2 Replies Latest reply: May 18, 2012 10:51 AM by Shannon Klappstein RSS
sandy gilbreath Level 2: Actively Involved
sandy gilbreath
8 posts since
Apr 8, 2012
Currently Being Moderated

Apr 22, 2012 12:55 PM

Not Authorized to Use??

Does anyone know who to contact if your site now says that you are not authorized to use??

I have been "locked" out of my own site??

  • Gina Dullanty Level 5: Community Change Maker
    Gina Dullanty
    146 posts since
    Feb 16, 2011
    Currently Being Moderated
    Apr 22, 2012 8:49 PM (in response to sandy gilbreath)
    Re: Not Authorized to Use??

    Hey there.

     

    I did contact the EHD thru starbucks or you can use the "Site Help" link on the bottom of the screen.

    It did this to me for awhile too.  It passes, sometimes you have to log off your computer or even shut it down and re-start.  That helped me, frustrating but it helped. 

    • Shannon Klappstein Level 2: Actively Involved
      Shannon Klappstein
      4 posts since
      Jan 28, 2011
      Currently Being Moderated
      May 18, 2012 10:51 AM (in response to Gina Dullanty)
      Re: Not Authorized to Use??

      I had the same trouble and finally found that I was clicking on the wrong option to set up an event.  If that is what you are trying to do, you need to look for the same option at the top of your page.  the set up will look totally different.  Hopefully you will see what I mean.

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