Starbucks Community Service: How to complete a project?

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358 Views 9 Replies Latest reply: Apr 26, 2012 10:02 AM by Angella Wong

Celina Garrison Lutz

1 posts since
Mar 9, 2011

Currently Being Moderated

Apr 11, 2012 1:01 PM

How to complete a project?

Could someone please let me know how to complete a project?

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Sheri Barry
6 posts since
Mar 7, 2011

Currently Being Moderated

Apr 13, 2012 9:08 AM (in response to Celina Garrison Lutz)
Re: How to complete a project?

I have the same question. Projects that were done last year are still listed as OPEN.
Thanks.

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- Angella Wong
  39 posts since
  Mar 30, 2012
  
  Currently Being Moderated
  
  Apr 17, 2012 6:53 PM (in response to Sheri Barry)
  Re: How to complete a project?
  
  Hello Celina and Sheri,
  
  If you are the project leads, have you already recorded the group hours and impact in the project page? If so let me know if the problem persists and exactly which projects you're looking at.
  
  Thanks,
  Angella
  
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  - Chelsea Ray
    5 posts since
    Dec 24, 2010
    
    Currently Being Moderated
    
    Apr 18, 2012 2:25 PM (in response to Angella Wong)
    Re: How to complete a project?
    
    Hi Angella,
    I am a project lead and have been having difficulty completing a project. I go to log hours, complete the entire form, and the project is still open instead of saying 'completed project'. My project is "Saltwater Park Restoration II". Please help! I've contacted several people at Starbucks and they can't seem to figure it out.
    
    Thank you!
    Chelsea
    
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    - Angella Wong
      39 posts since
      Mar 30, 2012
      
      Currently Being Moderated
      
      Apr 18, 2012 7:02 PM (in response to Chelsea Ray)
      Re: How to complete a project?
      
      Hi Chelsea,
      
      There might be a delay in the system. I just checked the project and it does look like it's completed (yay!). This is what I'm seeing - let me know if you're seeing something else.
      
      Thanks,
      Angella
      
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      - Chelsea Ray
        5 posts since
        Dec 24, 2010
        
        Currently Being Moderated
        
        Apr 19, 2012 5:51 AM (in response to Angella Wong)
        Re: How to complete a project?
        
        Unfortunately on my end, I'm still seeing "You are leading this project" rather than "project completed".
        I submitted the hours more than a month ago.
        
        Chelsea
        
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        Angella Wong
        39 posts since
        Mar 30, 2012
        
        Currently Being Moderated
        
        Apr 19, 2012 9:44 AM (in response to Chelsea Ray)
        Re: How to complete a project?
        
        Hi Chelsea,
        
        I'll escalated this to the webmaster. Can you grab a screenshot of what you're seeing for me? This helps them understand the problem tremendously.
        
        Thanks,
        Angella
        
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        Chelsea Ray
        5 posts since
        Dec 24, 2010
        
        Currently Being Moderated
        
        Apr 19, 2012 10:15 AM (in response to Angella Wong)
        Re: How to complete a project?
        
        Hi Angella,
        Is there an email address I can send this to directly? I have the screenshot on my phone but cannot add it to this dialog box.
        
        Thanks,
        Chelsea
        
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        Angella Wong
        39 posts since
        Mar 30, 2012
        
        Currently Being Moderated
        
        Apr 19, 2012 11:26 AM (in response to Chelsea Ray)
        Re: How to complete a project?
        
        Sure! Please send it to angella.wong@edelman.com.
        
        Thanks,
        Angella
        
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        Angella Wong
        39 posts since
        Mar 30, 2012
        
        Currently Being Moderated
        
        Apr 26, 2012 10:02 AM (in response to Angella Wong)
        Re: How to complete a project?
        
        Hi Chelsea,
        
        I've been working with Jive administrators and am realizing now that the Community Site was intentionally designed this way. As project leaders, you will always see that you are the project lead instead of it being marked as completed. Everyone else will see that it is completed. One partner suggested logging out and viewing the project without logging in, and you'll see it's completed.
        
        Hope this helps!
        
        Angella
        
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Starbucks Community Service

Apr 11, 2012 1:01 PM

How to complete a project?

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