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153 Views 5 Replies Latest reply: Apr 27, 2013 6:37 PM by Gina Dullanty RSS
Dan Jones Level 5: Community Change Maker
Dan Jones
22 posts since
Jun 24, 2010
Currently Being Moderated

Feb 27, 2012 11:31 AM

Spreading the Word to Starbucks Customers

I was wondering how partners out there are spreading the word about the community website to your customers? The multiplier effect of customers and partners volunteering together will be incredible.

Categories: Sunbelt USA Tags: volunteer
  • Jessica Roznowski Level 5: Community Change Maker
    Jessica Roznowski
    Currently Being Moderated
    Mar 15, 2012 8:32 PM (in response to Dan Jones)
    Re: Spreading the Word to Starbucks Customers

    Great question! Is there official signage about the site that could be posted on the Community board? Currently we are posting event sign-up sheets and trying to generate enthusiasm around upcoming activities. I look forward to utilizing the re-vamped site and the momentum from April's month of service to develop deeper ties with our neighborhood!

  • Gina Dullanty Level 5: Community Change Maker
    Gina Dullanty
    146 posts since
    Feb 16, 2011
    Currently Being Moderated
    Apr 16, 2012 5:50 PM (in response to Dan Jones)
    Re: Spreading the Word to Starbucks Customers

    I agree!  Sharing with our customers that there is a site is key and getting them involved with us! We will have signage (or do now) but it is also up to us as partners to invite them to join and be a part of it all with us. It's great and keeps them feeling like a part of the family. The Starbucks family. 

     

    Now we just need an easy app for our phones!

  • John Durham Level 5: Community Change Maker
    John Durham
    8 posts since
    Mar 13, 2012
    Currently Being Moderated
    May 10, 2012 12:36 PM (in response to Dan Jones)
    Re: Spreading the Word to Starbucks Customers

    If there isn't official signage, we need to get some started for sure!

    Whenever our partners discuss upcoming community service events with customers, the majority of them express their gratutde for our involvement.  I can't tell you how many times I have heard, or have been told a customer has said, "THAT IS SOO AWESOME!!"

     

    I have found a few of our customers who want to be on board with our upcoming events, I just wish their were so many more like them!

  • Burton Kunz Level 5: Community Change Maker
    Burton Kunz
    3 posts since
    Apr 8, 2011
    Currently Being Moderated
    Apr 26, 2013 7:02 PM (in response to Dan Jones)
    Re: Spreading the Word to Starbucks Customers

    I have been seeking permission to wear SBUX community service t-shirts during my shift to strike up conversations.  Even if it is a restricted (weekly?) permission.  I remember when we got to wear different color shirts for the Roast You Love Most... it really did start some great dialogue.

    • Gina Dullanty Level 5: Community Change Maker
      Gina Dullanty
      146 posts since
      Feb 16, 2011
      Currently Being Moderated
      Apr 27, 2013 6:37 PM (in response to Burton Kunz)
      Re: Spreading the Word to Starbucks Customers

      That is a GREAT idea!!  I just can't believe I didnt think of that one sooner!  I love it and as long as your manager is on board I dont see why that would be a problem.  Maybe every Monday or once a month or something?! 

       

      Awesome idea tho!  I am going to implement something like that in my store too!

      Great job Burton!

       

      Gina

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