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482 Views 12 Replies Latest reply: Jul 19, 2012 8:50 AM by Christopher Sorensen RSS
Gloria Perry Level 5: Community Change Maker
Gloria Perry
9 posts since
Nov 23, 2010
Currently Being Moderated

May 24, 2012 3:57 PM

How do I log my hours for my event?.

How do I log my hours for my event "The Tasting" on April 17,2012? I have tried and tried. Last year I gave up trying to log in my participation at the Aids Walk. I also missed on matching gifts for my donations.

Tags: help
  • Angella Wong Level 3: Making a Difference
    Angella Wong
    39 posts since
    Mar 30, 2012
    Currently Being Moderated
    May 29, 2012 11:26 AM (in response to Gloria Perry)
    Re: How do I log my hours for my event?.

    Hello Gloria,

     

    As the project leader, you should be able to see a button to "record hours" on the right side bar of your project's homepage, but I've been seeing many partners saying this option is unavailable to them. I'm working with the site administrators to fix the issue. In the mean time, if you can send a screengrab of what you are seeing, that will help the webmasters tremendously.

     

    I also encourage you to check out this thread where a group of us have been discussing the issue: http://community.starbucks.com/message/7009#7009

     

    Thanks,

    Angella

    • Gloria Perry Level 5: Community Change Maker
      Gloria Perry
      9 posts since
      Nov 23, 2010
      Currently Being Moderated
      Jun 21, 2012 2:11 PM (in response to Angella Wong)
      Re: How do I log my hours for my event?.

      Hi Angela,

      Thank you for repying.

      I have a Mac and I don't know what a screengrab is.

      Also, I am very happy that this being worked on but it doesn't negate the fact that it has been two months since I did my event. I am concerned that these difficulties will discourage people from doing events. We all are very busy and this shouldn't be time consuming. There should be a  alternate  way to record our hours such as faxing as we did in the old days.

      Thank you again,

      G. Mikey Perry

  • Gloria Perry Level 5: Community Change Maker
    Gloria Perry
    9 posts since
    Nov 23, 2010
    Currently Being Moderated
    Jul 10, 2012 4:56 PM (in response to Gloria Perry)
    Re: How do I log my hours for my event?.

    My project was for Jewish Family and Career services-Health and Human Services-over 100 hrs served April 17,2012.

    Money raised to help the Independent Living Program helping over 50 adults with various disabilities be able to live on their own. Need MYM funds for organization and there is no place to log hours when I pull up my event.

    G. Mikey Perry

    • Kelly Sheppard Level 5: Community Change Maker
      Kelly Sheppard
      119 posts since
      Jun 29, 2010
      Currently Being Moderated
      Jul 13, 2012 8:53 AM (in response to Gloria Perry)
      Re: How do I log my hours for my event?.

      Gloria -

       

      I've worked with our vendor this week to find a solution for you. We found a project that you led in the system called "The Tasting" that took place on May 24, 2011 where 31 volunteers contributed 100 hours.

       

      Did you do this same project last year or do you think that perhaps there is a problem with the date that is displaying (in other words, the date should be April 17, 2012 and not May 24, 2011?) If that is the case, I can ask the vendor to change the date for you, so the correct one is displayed. If you have done this project twice (once in May of 2011 and again in April 2012), then I would ask that you recreate the April 2012 project because it is not showing in the website database.

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