Starbucks Community Service: Closed out project but still shows you can log hours?

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163 Views 5 Replies Latest reply: Sep 30, 2012 10:36 PM by Ana Infante

Colette Bennett

23 posts since
Jun 17, 2010

Currently Being Moderated

Jul 10, 2012 9:16 AM

Closed out project but still shows you can log hours?

Hi there

i just closed my project Strathcona Community Weekly Volunteer program and it still shows as you can LOG HOURS

When I click on LOG hours all the info i sumbitted shows up. Can you confirm this project is closed now and why it's still showing as unclosed!

Cheers

PS there are now two projects with simalar name as I just set up another weekly program for the Fall!

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Kelly Sheppard
119 posts since
Jun 29, 2010

Currently Being Moderated

Jul 10, 2012 9:18 AM (in response to Colette Bennett)
Re: Closed out project but still shows you can log hours?

I'll check in with our vendor and see what's causing the problem.

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- Kelly Sheppard
  119 posts since
  Jun 29, 2010
  
  Currently Being Moderated
  
  Jul 12, 2012 11:44 AM (in response to Kelly Sheppard)
  Re: Closed out project but still shows you can log hours?
  
  Colette -
  
  Your project results were received and the project is closed. I'm working with Jive to change the status of the project to COMPLETED on the website.
  
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  - Anna Kivikoski
    3 posts since
    Mar 10, 2011
    
    Currently Being Moderated
    
    Jul 17, 2012 10:08 AM (in response to Kelly Sheppard)
    Re: Closed out project but still shows you can log hours?
    
    Hi Kelly,
    
    I am experiencing a smiliar problem on my end for two fo the projects that I am leading... I am also getting a lot of feedback from the community leads that they are unsure if the project was succesfully closed out or not since you can still log hours even after you close the event.
    
    The names of my two events are Area 21 PAD Day @ Richmond Nature Park and
    Area 21 Richmond Nature Park Clena-Up.
    
    Thanks,
    
    Anna
    
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    - Kelly Sheppard
      119 posts since
      Jun 29, 2010
      
      Currently Being Moderated
      
      Jul 17, 2012 10:44 AM (in response to Anna Kivikoski)
      Re: Closed out project but still shows you can log hours?
      
      What are the dates for these two projects?
      
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Ana Infante
6 posts since
Feb 8, 2011

Currently Being Moderated

Sep 30, 2012 10:36 PM (in response to Colette Bennett)
Re: Closed out project but still shows you can log hours?

Hi there,

I also had the same issue, I closed out my project which took place yesterday. All my info that I put in as "record your hours" is still there and when I "submit" I get a blank page.

the project looks like this:

Women's Rape Relief Shelter Clean-up

We are looking for eager WOMEN ONLY to help clean up the womens rape relief shelter. Come help make this place a cleaner, more inviting environment for the women and children to live in. No previous experience required, but if you are a caulking or (more)

8 volunteersOpen Project
Recent Activity
Any help would be great!

thanks,
Ana Infante

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Starbucks Community Service

Jul 10, 2012 9:16 AM

Closed out project but still shows you can log hours?

Women's Rape Relief Shelter Clean-up

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