I agree. You can't always count on our peers in the sence that "our community event" may not be theres. Something I have done is not only post stuff on the community board but I have had all my partners log in and get using the community site and thru them and myself we get excited, post events and talk to the customers about it. We are constantly blabbing about what we are going to be doing next and inviting them to join, "Oh you can't make this one, well next week we are doing this" kinda thing. It has been so great and ever since we have had like 4-5 customers join the site even. That also is HUGE. Just let them know, hey you can join the site and be a part of our family thru the website.
As for logging the hours and keeping track of everyone that attends the event (family, friends, customers, partners) it is up to whoever is leading the event and they log it all. So if you are to lead an event just be sure to keep a head count and track all the hours you spend helping out in the community. It all counts!
Hope that helps!
Gina
